Match Day Volunteers

Become a GIANTS Netball Match Day Volunteer today and never miss the action.

Take a look at the below positions available to find out which role will be best suited for you and fill out the application form and send it through.

GIANTS Netball Volunteer Position Descriptions: 
Gia the GIANT Assistant

To view further match day roles and apply to be a GIANTS Netball volunteer, please visit Netball NSW.

By becoming a GIANTS Netball Volunteer in 2019 means you will be part of the team behind the team. Experience what it is like to be behind the scenes during a match day, learn new skills and meet new friends. Each shift you work will provide you with a money can’t buy experience.



How to become a volunteer?

The Club invites interested persons to apply for an array of volunteering game day roles at the Club.

The first step is to decide which volunteer role you would like to do for the season. Read all of the position descriptions which can be found at the top of this page. Once you have decided, fill out the volunteer application form (also found at the top of this page).

What is required?

Preferred candidates for specific roles will be those available for all Sydney-based GIANTS Netball home games. You will be required to be reliable, punctual, courteous, self-motivated and well presented. Have energy and enthusiasm and an ability to perform your role in a crowd. Be a good communicator and a team player, willing to assist members of the volunteer team

Do I have to be based in Canberra to volunteer for the AIS arena matches?

Local Canberra based volunteers will have the opportunity to volunteer for these matches however if you are Sydney-based and interested in volunteering at these matches you will need to make your own travel arrangements.

Where do GIANTS Netball play?

The GIANTS will play in three different home arenas in 2019 – Qudos Bank Arena (QBA)and Quaycentre in Sydney and AIS Arena in Canberra. Three games will be played at QBA, three will be played at Quaycentre and one will take place at AIS Arena.

Who can be a volunteer?

Anyone can become a volunteer; the only requirement is that you meet the minimum age requirements for each position – listed below.

Part of the criteria to become a 2019 GIANTS Netball volunteer requires all volunteers aged over 18 to follow the Working with Children Check (WWCC) requirements. If you are 18 and over and do not already have your WWCC then you will need to acquire one prior to the application process.  Please see this website for further information and to start the process:

What are the length of the volunteer shifts?

Shift times and duties will depend on the role you are rostered on for. Shift length details are provided on each position description.

What benefits do you get?

Volunteers will receive a t-shirt, a thank-you gift from GIANTS Netball and the ability to watch the matches live. You will also receive complimentary parking as well as a food pack and water during your shift and the opportunity to work alongside like-minded and dedicated staff and volunteers

What roles are available?

Spectator services (must be 16 years or over)

Mascot assistant (must be 18 years or over)

Corporate hospitality liaison (must be 18 years or over)

Fan engagement assistant (must be 16 years or over)

Sports presentation assistant (must be 18 years or over)

Membership assistant (must be 18 years or over)

Ball kid coordinator (must be 18 years or over)

Away team liaison (must be 18 years or over)

Double header events only;

Bump in & out crew (must be 18 years or over)

What do I wear and bring to shifts?

Black trousers or pants and comfortable enclosed, black shoes as relevant to the role. No heels please for the protection of venue surfaces. We will provide a polo shirt for you to wear whilst you are performing your volunteer role. Preferably pants with a pocket for your phone and to carry around with you during your shift.

What happens if I need to cancel a shift?

The Club requires as much notice as possible if you are to cancel a shift, as roles are allocated for each volunteer during the week of the match – by COB Tuesdays.  Your volunteer staff contacts will be provided to those volunteers who are part of the program in 2019.

What happens during double header matches?

Shift times and duties will depend on the role you are rostered on for. Activations will still be open pre-game, before doors, and during the break between games. These events will be a hugely engaging fan experience for everyone and volunteers will play a critical role in making these special events.

When do I find out when I am rostered on?

Rosters will be sent out a couple of weeks prior to the first home game for the season which you will need to confirm. You will then receive an email during the week prior to each of your shifts giving you final details that you will need.

Where is the best place to park?

The closest car park to the Quay centre is in P3. View the map parking passes will be handed to you at each of your shifts however you must park in P3 in order to receive your parking pass.

For the Qudos Bank Arena matches the best place to park is in p1 and the entry is off edwin flack ave.

Those volunteering for ais arena matches will be notified of the most convenient and accessible, car parking closer to the first match in Canberra.